I walked into the busy Starbucks within the hospital to make my order. It had been a rather sleepless night before. As I made eye contact with the barista at the counter, I had barely opened my mouth before she cut me short.
"A tall Americano with room, Tom?"
I was taken aback. Not only did she remember my name, she remembered my order.
"Um…yes, that’s right," I said, surprised. She quickly had my order ready. The entire process was seamless. While slick, it highlighted something about my routines.
There is no better gauge that I come to Starbucks too often than when orders happen before I even speak.